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Showing posts from 2015

XrmToolBox: AutoNumberUpdater - new StateCode filter

CRM 2011: CRM Menu (File) is partly blank or missing menu items

  This is how a CRM 2011 file menu look like on one of my customer's CRM system. Missing menu items and sometimes wrong translations of dialog contents at the wrong spot gave me headaches for quite some time. After trial and error I checked the patch level of their system. CRM Server was on UR 15 but the Dutch language pack was on UR6 causing such trouble. After installing the Dutch MUI UR 15 language pack update it worked like as it should. Lessions learned: Always check and keep customers patch level of server and language packs on the same level.

CRM 2013: Email Router Configuration Manager: the caller was not authenticated by the service error

Today I tried to set up the email router for one of our customers. I opened the email router configuration manager and tried to load the data in the last step / last tab. I failed with a message "The caller was not authenticated by the service". Very annoying... but after googeling a while I found multiple posts that mention an issue with the Windows loopback check. Following the lines below resolved it without an issue: To specify the host names that are mapped to the loopback address and can connect to Web sites on your computer, follow these steps: Click Start , click Run , type regedit , and then click OK . In Registry Editor, locate and then click the following registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\MSV1_0 Right-click MSV1_0 , point to New , and then click Multi-String Value . Type BackConnectionHostNames , and then press ENTER. Right-click BackConnectionHostNames , and then click Modify . In the Value data box, type the