Some users might go crazy configuring the CRM Outlook Client for CRM Online getting the following error:
Error connecting to URL: https://company.crm4.dynamics.com/XRMServices/2011/Discovery.svc Exception: Microsoft.Crm.CrmException: Logon failed because credentials are invalid ---> Microsoft.Crm.Passport.IdCrl.IdCrlException: LogonIdentityExWithUI()
bei Microsoft.Crm.Passport.IdCrl.FederationLogOnManager.LogonPassport(String policy, String partner, LOGON_FLAG logonFlag)
bei Microsoft.Crm.Passport.IdCrl.FederationLogOnManager.Logon(String userName, String password, String partner, String policy, String& memberName)
bei Microsoft.Crm.Outlook.ClientAuth.PassportAuthProvider`1.SignIn()
--- Ende der internen Ausnahmestapelüberwachung ---
bei Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.RetrieveUserCredentialsAndSignIn(Uri endPoint, Credential credentials, Form parentWindow, Boolean retryOnError, IClientOrganizationContext context)
bei Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.SignIn(Uri endPoint, Credential credentials, AuthUIMode uiMode, IClientOrganizationContext context, Form parentWindow, Boolean retryOnError)
bei Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.DeploymentInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow, Credential credentials)
When the users tries to use the CRM Outlook Client configuration wizard in order to setup his organization and enters the URL of the CRM Online instance directly in the Server-URL field in the config wizard (e.g. https://company.crm4.dynamics.com) he will most likely get the error you can see above.
The error here is that the users needs to select the Server-Url drop down and choose CRM Online from there. After doing so the authentication may be successfull now.
Error connecting to URL: https://company.crm4.dynamics.com/XRMServices/2011/Discovery.svc Exception: Microsoft.Crm.CrmException: Logon failed because credentials are invalid ---> Microsoft.Crm.Passport.IdCrl.IdCrlException: LogonIdentityExWithUI()
bei Microsoft.Crm.Passport.IdCrl.FederationLogOnManager.LogonPassport(String policy, String partner, LOGON_FLAG logonFlag)
bei Microsoft.Crm.Passport.IdCrl.FederationLogOnManager.Logon(String userName, String password, String partner, String policy, String& memberName)
bei Microsoft.Crm.Outlook.ClientAuth.PassportAuthProvider`1.SignIn()
--- Ende der internen Ausnahmestapelüberwachung ---
bei Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.RetrieveUserCredentialsAndSignIn(Uri endPoint, Credential credentials, Form parentWindow, Boolean retryOnError, IClientOrganizationContext context)
bei Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.SignIn(Uri endPoint, Credential credentials, AuthUIMode uiMode, IClientOrganizationContext context, Form parentWindow, Boolean retryOnError)
bei Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.DeploymentInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow, Credential credentials)
When the users tries to use the CRM Outlook Client configuration wizard in order to setup his organization and enters the URL of the CRM Online instance directly in the Server-URL field in the config wizard (e.g. https://company.crm4.dynamics.com) he will most likely get the error you can see above.
The error here is that the users needs to select the Server-Url drop down and choose CRM Online from there. After doing so the authentication may be successfull now.
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