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Turn off CRM Outlook Syncronization

The Outlook CRM add-in includes the diagnostics tool. This allows various configuration options.
For some cases it might be useful to deactivate the Outlook Synchronization.

Usually, this tool is installed in this path:

C:\Program Files\Microsoft Dynamics CRM\Client\res\web\bin

you can open the tool from command line if you want:

Microsoft.Crm.Outlook.Diagnostics.exe

diagnostics

If you want to configure multiple machines or use policies to deactivate synchronziation you can also
use a registry key for that:

outlook sync

The key you want to look for is “RunOutlookScheduledSync” or “RunOfflineScheduledSync” if you use offline functionality.

Setting to 0 (zero) disables it. Setting to 1 enables this feature.

Remark:
Replace ORG_ID with your actual organization id.

Create Windows Registry deactivate.reg file for deactivation of sync:

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\MSCRMClient\{ORG_ID}]
"RunOutlookScheduledSync"=dword:00000000
"RunOfflineScheduledSync"=dword:00000000

 

Create Windows Registry activate.reg file for activation of sync:

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\MSCRMClient\{ORG_ID}]
"RunOutlookScheduledSync"=dword:00000001
"RunOfflineScheduledSync"=dword:00000001

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